Effective strategy requires expertise to understand and address complex policy problems. We facilitate strategy development through the analysis of evidence, workshops, environmental scans, needs analyses and the application of our capability framework.
Policy and program designs are better when co-designed with the people they affect and those delivering them. So we work with clients to engage individuals and communities in the design process.
Effective evaluation can guide decision-making and strengthen policy and program outcomes.
We design formal evaluations and reviews that are rigorous, based on our own capability and evaluation frameworks.
We will consider the multiple aspects of policy, program and organisation governance. And we analyse all the relevant dimensions - appropriateness, impact, effectiveness, efficiency and legacy.
Our capability framework melds concepts of performance with experience gained in reviewing the performance in the public service. It highlights the complexity of governance, the elements of which can be grouped into three broad, inter-related and mutually reinforcing categories: strategy, relationships and delivery.
A critical deficiency in any one aspect of governance has the potential to cause organisational under-performance in terms of outputs and outcomes achieved, regardless of effort expended.