Dept of Social Services

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Department of Social Services

Designing an evidence based policy capability and knowledge management strategy

We prepared a report for the Department of Social Services proposing options for improving evidence based policy capabilities, extending work previously undertaken for FaHCSIA.

The report included:

an assessment of management information capabilities across DSS

an assessment of DSS’s leadership role in Commonwealth in respect of social policy evidence

a strategic plan to improve the data capabilities of staff and the evidence base for policy development and program administration

an assessment of the implications of the Public Management Reform Agenda and Public Governance, Performance and Accountability Act

proposed reforms to IT governance, systems, structures and practices which were necessary to support improved evidence based capabilities

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We are what we repeatedly do. Excellence, then, is not an act, but a habit. Aristotle