Department of Social Services

Designing an evidence based policy capability and knowledge management strategy


We prepared a report for the Department of Social Services proposing options for improving evidence based policy capabilities, extending work previously undertaken for FaHCSIA.


The report included:


  • an assessment of management information capabilities across DSS


  • an assessment of DSS’s leadership role in Commonwealth in respect of social policy evidence


  • a strategic plan to improve the data capabilities of staff and the evidence base for policy development and program administration


  • an assessment of the implications of the Public Management Reform Agenda and Public Governance, Performance and Accountability Act


  • proposed reforms to IT governance, systems, structures and practices which were necessary to support improved evidence based capabilities

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